Revenue Service
Inaccurate records and bad accounting procedures must be ended.
   Stilted, inflexible, arrogant auditors and other staff must be replaced with a better calibre of person. The attitude that SARS is always right, is wrong, and must be severely dealt with among SARS staff interacting with the public.
   Better communication between SARS staff is needed to ensure that the necessary role-players know what is going on and in order to be able to get things up to date.
   Certain departments will be removed / phased out as a result of legislation, such as capital gains tax.
   SARS will be leaned up into a highly professional, respectful and competent workforce, not policing the public but serving, guiding and advising them.